The Small business guide to Invoicing in Ghana 2021.

What is invoicing?


Wave invoicing ghanaAn invoice is essentially a document sent to a buyer from a seller after a service is completed. It requests a fixed amount for payment for a defined period of work. The invoice is a record of the goods or services your company provided to your client. It is essentially a documented claim for payment and a record of a transaction.

A good invoice will include a unique invoice number for record keeping, your company name and address, the name and address of your customer, a clear description of goods and services, a due date, an invoice date, the quantity and description of the product or service provided.

To preview an example of what a good invoice should look like, go to, create a free account and easily generate a free invoice sample.


Why do we need to invoice customers?


The primary reason we invoice customers is to formally request payment in a way that is professional, polite, and allows both parties to keep records of the transaction.

In the informal economy in Africa and Ghana in particular, small businesses don’t often understand or recognise the need to send out invoices or to formally and politely request payment. Invoicing is often seen as a chore and a complete waste of time. Coupled with the fact that internet access and electricity can sometimes be difficult to come by, it is extra challenging to encourage SME’s in Africa to take on invoicing which is often seen as extra work.

Tuaneka (a free invoicing tool built in Ghana), is actively trying to build a business growth community around invoicing to educate advise and share invoicing benefits and best practice in the industry. You can join the conversation about invoicing and growth on our Facebook group.

Becoming good at invoicing is crucial if you’re going to build a viable business.


What are some of the pros and cons of invoicing?


Lets start with the advantages of invoicing


Invoices prompt your customer for payment. For example when you send an invoice with, the system automatically sends reminders after three five or seven days, making it easier to get paid. This is because,  most jobs especially freelance services are not paid for upfront. In Ghana it is rare to be paid for goods and services upfront before an invoice is received, with debt rarely settled without a minor scuffle.

Invoices are a very good way of keeping records for tax purposes. They are also a good way to see and to measure progress in your business.

Sending an invoice is a great way to show your clients how professional you are, and an excellent way of using that Logo you designed for free.

Efficient invoice generation and payment collection can actually improve your customer satisfaction and make your brand stand out from the crowd.

Using a web based invoicing software like Tuaneka can actually improve your customer satisfaction and retention. Tuaneka, allows you to schedule recurring invoices and regular payments automatically helping you to get paid without breaking a sweat.


What about the disadvantages of invoicing?


There are some potential downsides to using invoices, but these are mostly caused by poor management and inadequate processes:

A badly drafted poorly formatted invoice is probably worse than not sending anything at all. If you can’t be bothered with using an excel spreadsheet, or word document to do your invoicing. You should use a web based solution like that makes it easy to generate neat properly formatted invoices.

There is nothing more annoying to a customer than receiving a late invoice. Don’t be surprised if the client reflects your attitude and decides to pay you later. Try to used a web based invoicing system like, with Tuaneka you can schedule your invoice.



What are the best invoicing tools in Ghana?


The Ghanaian landscape for invoicing is littered with half baked and ” white labeled solutions parading as local software design. An example of this is  – upfront it look’s like a product made for the Ghanaian market, however on closer inspection it turns out to be a “White label” product. White labeled websites are basically off the shelf software purchased from an online vendor and then rebranded to look like another brand or service. White labelling is completely legal, however for the purposes of our argument does not qualify as made for the Ghanaian market as it clearly lacks many key features that would make it relevant to the market.


Built, looks and feels like a solid invoicing product however, it was difficult to determine who and what is actually behind this application. On writing this article their about us page appeared to be down, even though it looks like a credible invoicing tool. End to end it looks like its packed with features. Our only concerns with regards to using it as an invoicing tool is that its not the type of invoicing app you can just jump on to use without actually getting trained on it. Which is a shame. The user experience still leaves a lot to be desired. Plus,  its not possible to collect payments on your invoices with it. is a relative new comer to the invoicing space. It does however, have some ground breaking features that set it apart from the local invoicing competition. Tuaneka features include;

– The ability to collect payments directly from the invoice. Clients can pay for invoicing using credit or debit cards and even pay into mobile wallets.

– The ability to create and send invoices to groups

– Recurring payments

– Escrow invoices

– feedback collection and storage.

What really impresses me about Tuaneka is the customer support. Now this will not last forever but, i think its quiet cool that you can easily drop the founder a WhatsApp message and chat directly with him about features. That is remarkable in a space crowded by hidden faces and faceless business owners its nice to be able to put a face to a brand.

The Tuaneka development road map is also very encouraging.

Tuaneka will eventually have the following features;

– The ability to connect to local bank accounts in Africa and Europe

– Education specific tools like student management

– Inventory management

– Patient management for health care institutions

– Data capture and filling

– Reporting

– Multi currency accounting

– Purchase orders

– Quotes

– Pay roll


Tuaneka is one of the most credible invoicing tools outside of Europe and north America. A suitable replacement for wave and an up and coming competitor for Xero.


If you are looking for an invoicing tool in Ghana your best bet is it’s high time Ghanaians patronized their own homegrown products.


Tuaneka is a simpler alternative


Looking for invoicing  products for your small business? Looking for alternatives to wave invoicing ? Tuaneka is a local alternative to try.  Tuaneka is as free as Wave but streets ahead in UI and UX. 

  • Create 100 Tuaneka invoices in the time it takes you to create 1 Wave invoice. 
  • Get paid in 24hrs, that’s the average time for online payments. 
  • Grow your business by leveraging the good feedback you have had from clients. 
  • Tuaneka has an independent searchable database where feedback gotten from your clients are stored and displayed for all your clients to see.
  • Tuaneka provides you with escrow payments 
  • Tuaneka allows you to send group invoices to large groups and associations at a go.
  • Tuaneka chases your client for your payments every month thanks to it’s recurring feature. 

Why Tuaneka is a preferred choice over Wave

Send invoices from anywhereTuaneka is a business management tool for freelancers and online based service providers.

Tuaneka and Wave are both web based invoicing sites and both brands are based in Ghana and US respectively. Both brands are largely successful companies in the web development industries. They both have different brand components in comparison. A few of the comparison will be pricing and the various features each brand offers. Tuaneka and wave both offer similar variations when it comes to the features. For instance, Tuaneka offers escrow protection, a pay now button on the invoice whereas wave does not. 

In the following article we will discuss into detail to see how different these two brands are and also to dive into specifics of each software option to help determine which is a right choice for your business. What’s right for one’s business may be a complete mismatch for yours. We are going to look at pricing (is Wave really free?) features (is less more or vice versa?),  ease of use, customer support, and even customer reviews to help you decide between these top two invoicing software programs.


Wave’s free software is the go to accounting options for budget- minded businesses, but it does fall short in some areas (such as integrations and features) on the other hand, Tuaneka is known for its features and integrations, but are these worth the monthly fee? Lets start with a broad overview of each product to help you determine which software best fits your needs.


Wave Overview


Wave is pretty new to the scene, but since its launch in 2010, the software has acquired over 3.5 million users. While that is impressive, it’s pretty easy to see the allure of this software. What wave stands out for most is that it’s completely free.Wave offers a number of features, many of which you’d find with paid accounting software. Some of the most notable and useful features include unlimited invoicing, expense tracking, bank reconciliation, bill pay, and a basic inventory list. Unfortunately, it does lack many of the more advanced features you’d find with other software.



  • Free 
  • Easy to use 
  • Numerous features 
  • Good for small business 
  • Solid security features 
  • Help support resources 


  • Lacks more advanced features found with paid software
  • Not designed for larger business 
  • Doesn’t support multiple users 
  • Limited integrations 

Tuaneka Overview

Tuaneka is an invoicing platform that has one mission, to help you  collect money from your clients and grow your business. It is also a smart invoice that collects your payment via the invoice and follows through to ensure your business can grow by leveraging on the good feedback you have had from previous invoices or services provided. The feedback is saved on a web page for your business for everyone to see. No other invoicing platform can do this.Tuaneka is the only invoice that allows you to create an Escrow transaction at the flick of a switch. Why is this important? In Africa and certain parts of the world, eCommerce transactions are notoriously risky. A smart Tuaneka Invoice can be used to give buyers confidence in the transaction. How? So when a buyer buys something using “tuaneka escrow”, the payment is held in security by Tuaneka until the buyer signals us that the service or product has been delivered successfully.




  • Escrow Protection for customers 
  • Unlimited Invoicing 
  • Multiple Business accounts 
  • Freelance marketplace 
  • Group invoicing 
  • Multiple payment options 
  • Easy to use 
  • Good for both large and small business 
  • Grow your business from anywhere. 




Wave invoicing software stops providing support for business outside of the US and Canada.

In a stunning email to it’s customers outside of the US and Canada, wave CEO Kiri Simpson, has stated that Wave will no longer be able to support businesses outside of  the US and Canada.

The announcement was made via email to its millions of small businesses who use wave as their preferred accounting software. Her is an excerpt from the email;

To continue delivering a product that meets our standards, it’s become clear that we need to adapt our approach. In simple terms, we’ve realized we need to change the way Wave allocates our resources and focus.

To support this evolution, Wave is recentering focus on our local market. Beginning December 2020, Wave will devote our product development resources solely to the United States and Canada.

As of November 30, 2020, new Wave account sign-ups are limited to US and Canadian business owners only. Businesses located in other countries will not be able to sign up for a Wave account after November 30.

Current wave customers will still have their accounts active but will no longer be able to send Stripe payment enabled invoices.

Additionally, Wave’s Stripe connection will end on June 30, 2021, for businesses outside the US and Canada.

March 31, 2021, is the last day you will be able to send Stripe payment-enabled invoices, including auto-payment enabled recurring invoices. You can accept Stripe payments for invoices created before March 31 until the Stripe connection closes on June 30.

Wave has no current plans to close or restrict access to existing accounts for customers outside the US and Canada. However, this may change in the future, and we want you to have all the information you need to make the right decisions for your business.

What are the current available invoicing options for businesses who use Wave in Africa and the US? is the latest and most credible approach to invoicing outside of the wave ecosystem. Tuaneka allows small business  anywhere in the world to create unlimited payment enabled invoices for free! It also has several interesting features which are currently lacking in wave;

  1. Tuaneka can create an escrow invoice for insecure transactions
  2. Tuaneka can create group invoices for large groups and associations in seconds
  3. Tuaneka ver 2.0 allows users to collect payment via Flutterwave and stripe (coming soon)